Help Center

Quick - under 10 minutes.

You must have a working key that starts the vehicle.  Plug Tom’s Car Key Programmer™ into your vehicle computer (engine control unit or ECU).  Don’t worry, this is easy to find - it’s usually hidden above the gas/brake pedal.  Simply follow the instructions - it takes under 10 minutes.

If you can place an order on the internet, you will have the skills to program your key and remote.  There will be easy to follow instructions (written and YouTube video) to help you along.

You can throw a tantrum and complain.  Or the more pleasant route is exercise our money back guarantee. Simply put everything back into the shipping envelope in original condition, place the free pre-paid return shipping label on, drop in the mailbox and get your money back.  

No, your vehicle must be present to perform the programming.  But, if you live in Hawaii and have an all expenses paid trip to offer, let’s talk.

Under $100.  The cost to rent Tom’s Car Key Programmer™, purchase a transponder key and keyless entry remote (fob) is under $100 (with free shipping).  Many locksmiths and dealerships charge $150 to $400 for a new key and remote plus programming.

That’s the plan.  But, if you find a better deal elsewhere, we want to hear about it.

Simple - if it doesn't work to program the key/remote you bought from Tom's Key Company for your vehicle, your money will be refunded.  All of it - the programmer rental (and deposit), and the key and remote.  Just send it back with the pre-paid shipping label and you're money will be returned to your credit card or PayPal (however you paid).

Can't find what you are looking for?  Just email help@tomskey.com.