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Have any questions?
Check out our most commonly asked questions. If you’re still left wondering, contact our support team. We’re happy to help!
Our customer support is available Monday to Friday: 8am-8:30pm.
Average answer time: 24h
How does Key By Photo work?
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What do I do if I’ve lost all my working keys?
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
What do I do if my car is not listed?
You can contact us through our contact page! We will be happy to assist you.
How do I program my new key?
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How soon should I expect to receive my key?
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